Thumb Toe Privacy Policy

  1. RESPECT FOR YOUR PRIVACY

Thumb Toe Australia is dedicated to protecting your privacy and the confidentiality of your personal information. We comply with the Australian Privacy Principles as outlined in the Privacy Act 1988 (Cth). This policy explains how we collect, use, and handle your personal information.

“Personal information” refers to data that can identify you as an individual.

  1. COLLECTION OF PERSONAL INFORMATION

Thumb Toe Australia may collect personal information that you provide directly on our website, through other means of communication, or that is provided to us in various forms. This information may include:

  • Basic details like your name, phone number, address, and email address to process your orders and provide updates.
  • Additional information such as feedback, business affairs, email preferences, survey responses, financial details, and any other interactions you have with us.
  1. METHODS OF COLLECTION

Thumb Toe Australia collects personal information in several ways, including when you:

  • Interact with us online or in person
  • Access our website
  • Utilise our services

We may also obtain information from third parties, ensuring its protection as per this Privacy Policy.

  1. USE OF PERSONAL INFORMATION

The personal information collected by Thumb Toe Australia may be used to:

  • Provide you with updates, information, and our services
  • Inform you of new products, services, and opportunities
  • Improve our offerings and better understand your needs

We may contact you via various methods, including phone, email, SMS, or mail.

  1. DISCLOSURE OF PERSONAL INFORMATION

Your personal information may be shared with our employees, officers, insurers, professional advisors, agents, suppliers, or subcontractors as necessary for service delivery. Disclosure may also occur to comply with legal obligations or protect the rights and safety of Thumb Toe Australia, our customers, or third parties.

Information may be stored or processed in countries outside Australia. In case of business changes, such as a sale or transfer of assets, your information may be transferred to new owners under confidentiality agreements.

By providing your information, you consent to this Privacy Policy and its disclosure practices. Third parties are requested to handle your information per this policy.

  1. SECURITY OF PERSONAL INFORMATION

Thumb Toe Australia is committed to securing your personal information through appropriate physical, electronic, and managerial measures. Despite these efforts, we cannot guarantee absolute security during data transmission or storage, and users share their information at their own risk.

  1. ACCESSING YOUR PERSONAL INFORMATION

You have the right to request access to the personal information we hold about you, subject to the provisions of the Privacy Act 1988 (Cth). A small administrative fee may apply. To request access or correct your information, please contact us at hello@thumbtoe.au. We reserve the right to refuse requests under certain circumstances as outlined in the Privacy Act.

  1. PRIVACY COMPLAINTS

If you have any concerns or complaints about our privacy practices, please contact us via email at hello@thumbtoe.au. We take privacy seriously and will respond to your complaint promptly.

  1. CHANGES TO THE PRIVACY POLICY

Thumb Toe Australia may update this Privacy Policy periodically. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy regularly to stay informed.

  1. WEBSITE USAGE

When you visit our website, we may collect information such as browser type, operating system, and the site you visited before ours. This data is used in aggregate to improve our services.

  1. COOKIES

Our website may use cookies to enhance your experience by identifying you upon return visits and storing your site usage details. You can disable cookies via your browser settings, though this may affect site functionality. Cookies may also be used for targeted advertising through services like Google AdWords.

Our website uses Google Fonts to ensure a consistent and visually appealing experience. These fonts are loaded from Google’s servers, and during this process, Google may collect technical information such as your IP address, browser type, and operating system. This data is used to optimize font delivery and enhance performance.

If you prefer not to load Google Fonts externally, you may disable them by using browser extensions like uBlock Origin or selecting a system font option if available on our website.

For more details on how Google handles data, please refer to Google’s Privacy Policy.

  1. THIRD-PARTY SITES

Our website may link to external sites not controlled by Thumb Toe Australia. We are not responsible for their privacy practices and encourage you to review their privacy policies.

For any further inquiries or details about our privacy practices, please contact Thumb Toe Australia at hello@thumbtoe.au.